Accessibility

Accessibility Statement

Our commitment to making credit repair accessible to everyone

Our Commitment

Horizon Credit Repair is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that everyone deserves equal access to financial services and information, regardless of ability. Our goal is to make our website and services accessible to the widest possible audience.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We have chosen Level AA as our target as it addresses the biggest and most common barriers for disabled users.

WCAG 2.1 Principles

Perceivable

Information and user interface components must be presentable to users in ways they can perceive. This includes providing text alternatives, captions, and adaptable content.

Operable

User interface components and navigation must be operable. This includes keyboard accessibility, sufficient time to read content, and avoiding content that causes seizures.

Understandable

Information and the operation of the user interface must be understandable. This includes readable text, predictable functionality, and input assistance.

Robust

Content must be robust enough to be interpreted by a wide variety of user agents, including assistive technologies. This includes proper HTML markup and compatibility.

Accessibility Features

Our website includes the following accessibility features to help users with disabilities access our content and services:

  • Alternative text for images and non-text content
  • Keyboard navigation support throughout the site
  • Consistent and predictable navigation
  • Sufficient color contrast for text readability
  • Resizable text without loss of functionality
  • Clear and descriptive link text
  • Form labels and error messages for screen readers
  • Skip navigation links for keyboard users
  • ARIA landmarks and roles for assistive technologies
  • Captions for video content when available

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser accessibility features

Browser Compatibility

Our website is designed to be accessible on the latest versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Known Limitations

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations:

  • Some older PDF documents may not be fully accessible. We are working to remediate these documents.
  • Some third-party content embedded on our site may not be fully accessible.
  • Live chat functionality may have limited screen reader support.

Please contact us if you encounter any accessibility issues, and we will work to provide the information in an alternative format.

Feedback

We welcome your feedback on the accessibility of the Horizon Credit Repair website. Please let us know if you encounter accessibility barriers:

  • Email: accessibility@horizoncredit.net
  • Phone: (864) 237-5511
  • Address: 204 Hotchkiss Ln, Duncan, SC 29334

We try to respond to accessibility feedback within 2 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may escalate your complaint to the relevant regulatory body. In the United States, this may include:

  • The Department of Justice (DOJ) for ADA-related complaints
  • The Federal Trade Commission (FTC) for consumer protection
  • Your state attorney general's office

Technical Specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Horizon Credit Repair assessed the accessibility of this website by the following approaches:

  • Self-evaluation using automated testing tools
  • Manual testing with assistive technologies
  • User feedback and testing

Date

This accessibility statement was last updated on December 2024.

Accessibility Concerns?

Let us know if you encounter any barriers on our website.

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